SUPPORT & FAQ
SUPPORT
FAQ
YOUR QUESTIONS
OUR RESPONSES
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> Is BlockChain time stamping better than Soleau or e-Soleau filing?
Definitely yes. First of all because the BlockChain timestamp is recognized worldwide (including in China, India, South America, the United States, etc.) while the Soleau envelope is only in almost all the countries of the Berne Convention. Then because the time stamping by BlockChain is cheaper and easier to use, which allows to time stamp more documents and to be better protected concerning the anteriority of his creations, ideas, documents, videos, audio, response tenders, quotes, proposals ...
> Why do I have to wait several hours before receiving the Hash code?
Simply by the operation of the BlockChain which is also the guarantee of its inviolable security. Indeed, this can take from 10 minutes to a few hours, depending on the load of the BlockChain network passing through several complex iterative calculations.
> If I lose my file or if my hard drive is damaged, is there a backup of my file
at MyCopyProof?
No, no backup is kept for confidentiality reasons. The file that you time stamp does not arrive on our servers, but is directly analyzed by the BlockChain which assigns it a decryption code called "Hash". This code corresponds to the "bit" near your file. The slightest modification of the file, more or less, even a comma or a space, causes the file to no longer correspond to the hash code. In this case, a new code should be requested for the modified file.
> How do I organize my files so that I always keep the original encoded file?
Your file, once encoded by the BlockChain, must be kept in a separate folder. You can make copies of this file which you can modify, while keeping the original coded file intact. You can copy your time-stamped file as many times as you want (backup on several disks or media) but you have to work on copies if you want to make changes. On the other hand, you can open and close your original file only for reading as many times as you want, but above all do not make any modification.
> Is the "BlockChain" time stamp really reliable?
It is currently the most reliable, most secure, and most tamper-proof system in existence. The algorithms of our BlockChain are the same as those used by BitCoin for its transactions.
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